Shipping policy
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During high-volume periods or sales, processing times may be slightly delayed.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Delivery: Estimated delivery time is 3 to 7 business days.
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Express Delivery (if applicable): Estimated delivery time is 1 to 3 business days.
Delivery delays can occasionally occur due to courier logistics or weather conditions.
3. Order Tracking
Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
4. Incorrect Shipping Information
Please ensure all delivery details, including your address and contact number, are provided correctly during checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
5. Damaged or Lost Packages
If you receive your order damaged, or if your package is lost in transit, please contact us immediately at officialpaktech0@gmail.com with your order number and photos of the item's condition (if damaged). We will work with you to resolve the issue as quickly as possible.
6. Contact Us
If you have any further questions about our Shipping Policy, please feel free to reach out to us at officialpaktech0@gmail.com.